About Specialised Trauma Cleaning (STC) Services

We are a dedicated team of remediation and complex cleaning specialists with the tools, technology and training to take care of a range of clean-up needs.

Our emergency cleaning service is available 24/7 every day, with experience that encompasses bio-hazard cleaning, crime scene cleaning, chemical decontamination, COVID-19 sanitising, containment for industrial accidents, and much more.

We’ve been cleaning up after crime scenes, death, casualty scenes and other trauma for more than two decades. Whether you need assistance within a home, organisation or business environment, our skilled cleaning technicians have the experience to deliver a thorough, accurate assessment of your situation – as well as the equipment, knowledge and support to provide the best possible complex remediation and trauma cleaning solutions.

Our professional cleaners work carefully to remove hazards and potentially harmful health risks, with a focus on restoration and remediation that helps create a safe, clean environment.

As pioneers in the challenging world of forensic decontamination, trauma cleaning, COVID cleaning, and crime scene remediation, our highly trained deep cleaning specialists at STC Services lead by example – with hands-on expertise, discretion and unique understanding that combines innovative cleaning technology with the human touch.

Introducing the STC Team

Meet the team at STC Services

Whether you need our cleaning solutions to undertake a hygienic, immaculate property presentation, meticulous COVID-19 sanitisation, or clean-up the distressing mess left after a suicide, crime scene, casualty trauma, death or hoarding & squalor issue, STC Services is here to help – providing fast, responsive care to handle a diverse range of client needs.

We service hospitals and healthcare (including hospital-in-the-home), aged care, not-for-profits, individuals, and government, (including police and NDIS). By delivering proven results, supported by our team’s genuine care, commitment, compassion, and uncompromising attention to detail, STC Services is proud of its reputation to deliver effective, efficient cleaning services.

At STC Services, our approach to each new challenge we face is driven by our company motto: Excellence is no accident.

Photo Credit: Walking Fish Productions

Crime scene cleaning, trauma cleaning, managing the impact of hoarding and squalor, is messy and serious business – and it is work that can only be properly handled by trained, experienced complex cleaning specialists who combine state-of-the-art technology and comprehensive education with the sensitivity required to work within this demanding sector.

For all your trauma cleaning and complex clean-ups – from deceased estates to ongoing NDIS client needs, aged care support, chemical contaminant remediation, hoarding and squalor issues, dealing with the damage in your investment property, or meticulous property presentation to help you sell or lease your commercial or residential property with the best possible return, you can rely on our qualified STC Services’ team to provide unrivalled cleaning quality, customer service and support.

When Sandra Pankhurst established the company (formerly ATC Services) after a successful career as one of Australia’s first female funeral directors, her mission was to fill a void in the market. Delivering this important, essential suite of complex cleaning services, with a firm focus on helping people restore dignity, offers sensitive care and compassion – even during the most difficult times of grief and loss.

Today, Sandra’s legacy lives on in the motivation of the highly trained team members who continue to ensure that our commitment to deliver thorough and thoughtful cleaning care helps people experience the best possible clean-up, remediation, and property presentation outcomes.

This vision is strengthened by a fresh willingness to expand the STC Services offerings.

The same sensitivity and superior client care that enabled the company to achieve its reputation as a leader in the trauma cleaning industry continues to deliver exceptional service today, ensuring that the team at STC Services is the smart choice for all your complex cleaning needs.

Don’t risk the potential financial or legal liability – and health risks – of leaving clean-ups incomplete.

Our commitment is to create environments that are clean and safe – and completely free from hazardous materials, including bodily fluids, toxic chemical residue and other dirty and potentially dangerous materials.

Clean: The Documentary

When illness forces her away from her beloved trauma cleaning business, Sandra faces up to her traumatic past and begins a search for her birth mother. Meanwhile, the workers approach this difficult work with camaraderie and humour, bringing hope to their clients despite carrying trauma of their own.

Visit Walking Fish Productions