STC Core Company Values

The preservation of our clients’ dignity directs every action we take and our attention to detail, informed by decades of experience.

Our commitment is to create environments that are clean and safe – and completely free from hazardous materials, including bodily fluids, toxic chemical residue and other dirty and potentially dangerous materials.

Values we hold in high standard​

We deliver unparalleled cleaning results – even in challenging circumstances. 24/7 emergency support – every day of the year – means we are there whenever you need us.

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Honesty & Integrity

Having Integrity means following our moral and ethical beliefs by being true to ourselves and our clients in all circumstances.

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Trust

Leads to approachability and open communication – Trust is the glue of life. It is the most essential ingredient to effective communication.

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Accountability & Responsibility

We remain true to the same principles on which our company was founded for. The clients needs above all.

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Commitment to Clients

Our commitment to you is to be there to guide you through the process, provide an outstanding experience – Nothing brings us more joy than the look on a client’s face when they walk into their clean home.

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Passion

We drive for excellence and continual improvement, and without passion it is next to impossible to deliver what our clients deserve.

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Collaboration

Successful cleans are the result of great collaboration between the client and STC We foster these relationships from the start.

The decluttering and cleaning service your team provided has made a huge difference to the clients life. Thank you for delivering such a professional and compassionate service! Client no longer feels overwhelmed, has given them a new lease on life.

Banyule City Council

Banyule City Council

Project Support Officer

STC Services has been my preferred specialist cleaning supplier for more than three years. The team not only deal with the accumulated debris quickly and efficiently – I also trust them to treat my clients with compassion and respect, even under the most trying conditions.

Wendy Hanes

Wendy Hanes

Hoarding Home Solutions

STC demonstrated respect and kindness to my client who was instantly put at ease by the engaging and friendly manner of your staff. I could not have asked for a lovelier, more professional, and fun group of people. The quality of their work was of a very high standard, the house looks incredible and smells much better.

Dianella Community Health Centre

Mental Health Outreach Worker

Dianella Community Health Centre

Due to his disabilities and subsequent domestic task avoidance, Lance has had historical anxiety over people entering his apartment. Today, he stated to me he is “proud” of his newly cleaned & tidied space & is now incredibly comfortable inviting people into his home.

Grace Professional Services

Support Co-ordinator

Your work has made a huge difference to the client, you do important work. Shout out to the team for the respectful and gentle interactions with my client. Without their non-judgemental approach, the entire clean would have been quite a different experience. Thank you for all your efforts.

Uniting Eastern Melbourne Logo

Uniting Eastern Melbourne

Case Manager

It was a privilege to collaborate with STC. I created complications, some of them not very sensible, but they responded with patience and sensitivity, and were very intelligent in finding ways to satisfy me. With commitment and generosity, they separated non-recyclable materials that were inside recyclable boxes. In the end, I was quite moved by how much was achieved.

Gender Neutral Silhouette

R. Spaggiari

Valued Client