Privacy Policy

This following document sets forth the Privacy Policy for the STC SERVICES website, www.stcservices.com.au. STC SERVICES is committed to providing you with the best possible customer service experience. STC SERVICES is bound by the Privacy Act 1988 (Crh), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site, which can be viewed without providing personal information, however, for access to future STC SERVICES customer support features you are required to submit personally identifiable information. This may include but not limited to a your name, email or contact phone number.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including, address of service location. Those companies will be permitted to obtain only the personal information they need to deliver the service. STC SERVICES takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Cookies

When you visit this Site, you can browse the Site and access important information without revealing your identity. In order to improve our Site, we use “cookies” to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It cannot be executed as code or deliver viruses.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. STC SERVICES uses Google & Facebook advertising programs that use cookies to improve your online experience, including the display of more relevant ads on external websites. Anyone can opt out of these programs at any time by updating your preferences within your Google and Facebook account settings.

Our website saves a number of cookies in your browser. This cookie isn’t related to your personal data or your IP address, and are only used to improve the functionality of the website.

Changes to this Privacy Policy

STC SERVICES reserves the right to make amendments to this Privacy Policy at any time.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. STC SERVICES reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

User Data Access/Deletion

If you wish to be removed from our database for any reason, simply send us an email requesting to be removed via our Contact Us page.

Contacting us

STC SERVICES welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Via Post
Attn: Privacy Policy Officer
STC SERVICES
3 Fibre Pl, Carrum Downs
VIC 3201 Australia

E-mail:
[email protected]